Contact Coatesville Water Restoration

What can you do while you wait for the crew in Coatesville?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• If the water is coming from a pipe or an appliance, close the nearest shutoff valve or the main valve for the house.
• Storm water usually gets in through window wells or the joint where the floor meets the wall. Move what you can to a dry room.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What will the team ask about your Coatesville home?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Whether you were able to close the main valve.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• Whether the water is only in the basement or has come up to the main floor.
• About how long the water has been sitting.
• The name of your insurance company, if you've already decided to file.
• Whether the power to the wet area is on or off.
• Anything the crew needs to get in, like a gate code or where to park.

Answer what you can, and the crew will fill in the rest during the first visit.

How does the first visit to your house work?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Before anything is moved or removed, the crew documents the damage with photos and moisture readings for the photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Once the damage is documented, someone walks you through it in plain terms, and the decision about insurance stays with you. Check your own policy for what it covers.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

What should the crew know about homes in Coatesville?

Many Coatesville streets have ranch homes. Homes here sit on crawl spaces and slab foundations, and each one takes on water a little differently. Heavy rain raises groundwater here, and that can push water through basement floors and walls. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. Tell the person who answers what you know, and the crew will take it from there.

Does this page cover your part of Coatesville?

Calls from these Coatesville neighborhoods come to the same number:

• Heritage Lake · built mostly in the 1980s to 2020s, many over crawl spaces
• Downtown Coatesville · basements are common
• Reno · many over crawl spaces
• Jefferson Valley · much of it from the 1980s
• Lincoln Hills · most with basements
• State Road 75 Corridor

If you're just outside Coatesville, in Amo, Clayton, Danville, Belleville, Greencastle, Monrovia and Kensington, this is still the number to call. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. You can read more about water damage restoration in Coatesville and storm damage.

What questions come up before a call?

Who runs the crews behind Coatesville Water Restoration?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Coatesville Water Restoration. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

In 2025 it was named one of the Best Places to Work in Indiana among small companies. Aaron talked about water restoration and protecting your home as a guest on FOX59's Indy Now in January 2026. Calls to the number on this page reach the same team at any hour.